Privacy Policy

This Privacy Policy outlines how Coin Master, operating under the Curacao eGaming license, collects, uses, and protects personal information from users in Australia. By using our services, you agree to the terms outlined in this policy.

Information We Collect

Coin Master collects various types of personal data to provide and improve our online pokies services. The types of data we may collect include:

• Registration Data: When you create an account, we collect your name, date of birth, email address, and contact details.
• Payment Details: We gather information necessary for transaction processing, including credit card details and other payment information.
• Technical Logs: We may automatically collect data such as your IP address, browser type, operating system, and device information through cookies and similar technologies.

Purpose of Data Usage

The personal information we collect is used for several purposes, including:

• Account Management: To manage your account, including account creation, authentication, and maintenance of your user profile.
• Marketing Communication: To send you promotional materials, newsletters, or other information related to our services, provided you have opted in to receive such communications.
• Anti-Fraud Checks: To prevent fraud and ensure a safe gaming environment for all users.
• AML Compliance: To comply with anti-money laundering regulations, ensuring that we operate in accordance with the law.
• KYC Procedures: To verify your identity as part of our Know Your Customer processes, which helps us to prevent underage gambling and identify problematic gambling behavior.

Data Sharing

Coin Master may share your personal data with third parties under the following circumstances:

• Payment Providers: We share information with our payment processing partners to facilitate transactions and ensure secure payment methods.
• Verification Partners: Personal data may be shared with third-party services responsible for verifying identity and age as part of our KYC obligations.
• Regulatory Authorities: We may disclose your information as required by law to comply with applicable regulations and licensing requirements.

User Rights

As a user, you have certain rights regarding your personal data, including:

• Access: You have the right to request access to the personal data we hold about you.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions where we are required to retain data for legal or regulatory purposes.
• Restriction of Processing: You may request that we restrict the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact our support team for assistance.

Cookie Policy

Coin Master employs cookies and similar technologies to enhance user experience and analyze site performance. Our use of cookies includes:

• Essential Cookies: These cookies are necessary for the functioning of our website and enable you to navigate and use the features of our service.
• Analytical Cookies: We use these cookies to collect information about how users interact with our website, allowing us to analyze and improve our services.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure server environments.

Data Retention

Coin Master will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes, and the updated policy will be posted on our website with the effective date.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please reach out to our support team for further assistance.